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Returns & Exchanges
If your new hardware doesn't meet your expectations, we offer a 30-day return policy for items in original condition and packaging.
1
Initiate Request
Log into your account and select 'Request Return' next to the relevant order to receive a Return Merchandise Authorization (RMA) number.
2
Pack Your Item
Securely place the device in its original retail packaging, including all cables, manuals, and accessories.
3
Label and Ship
Affix the provided prepaid shipping label to the outside of the shipping box and drop it off at any authorized carrier location.
4
Quality Inspection
Once received, our technicians will inspect the hardware. Approved refunds are processed to your original payment method within 5 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing